Privacy Policy

How EasyBiz Cloud handles your data

Last updated on: August 24, 2024

Introduction

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the EasyBiz Cloud admin or by email).

By using our services, you agree to the collection and use of information in accordance with this policy.

Our Values

Trust is the foundation of the EasyBiz Cloud platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.

Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. In all of this work, our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

We protect your information from others

If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance unless we are legally forbidden.

We help merchants meet their privacy obligations

Many of the merchants using EasyBiz Cloud do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. We build our products and services so they can easily be used in a privacy-friendly way.

Data Collection and Usage

We collect various types of information to provide and improve our service to you, including:

  • Location data for processing job matching and estimating arrival times.
  • Device data such as accelerometer data, GPS location, and IMEI number.

Why We Process Your Information

We process your information to fulfill contractual obligations, provide services, prevent fraud, and for other legitimate business interests. We ensure transparency and provide you control over your personal information where appropriate.

Your Rights Over Your Information

You have the right to access, correct, delete, or restrict the use of your personal information. If you make a purchase from an EasyBiz Cloud-powered store and wish to exercise these rights, you need to contact the merchant directly.

If you are not satisfied with our response, you can contact your local data protection or privacy authority.

Cross-Border Data Transfer

We are a Singapore company but operate globally. We may send your personal information outside of your state, province, or country, subject to the data protection laws of those jurisdictions. We take steps to ensure your information is protected during such transfers.

Security Measures

We implement security measures to protect your information, but no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and services. These technologies help us understand user behavior, improve our services, and offer personalized experiences.

Contact Information

If you have any questions about this Privacy Policy, please contact us at: [insert your contact information here].